Privacy Policy

1. Information We Collect

We may collect the following types of information from individuals and employers who engage with our drug and alcohol testing services:

a. Personal Information

• Name
• Contact Details: Email address, phone number, and mailing address
• Date of Birth
• Driver's License Number
• Employer Information (if applicable)
• Payment Information: Credit or debit card details
• Other Relevant Information: Necessary to fulfill our services

b. Testing Information

• Drug and Alcohol Test Results
• Test Dates and Times
• Testing Locations
• Medical Records (as required for specific tests)
• Participation Details: Information regarding involvement in random drug testing consortiums

2. How We Use Your Information

The information collected is utilized for the following purposes:

a. Service Provision

To conduct drug and alcohol tests, manage random testing consortiums, facilitate return-to-duty processes, and deliver test results to relevant parties.

b. Communication

To contact you regarding test results, service updates, compliance requirements, and other pertinent information related to our services.

c. Compliance and Legal Obligations

To adhere to federal and state regulations, including reporting requirements to agencies such as the Department of Transportation (DOT) and the Federal Motor Carrier Safety Administration (FMCSA).

d. Payment Processing

To process payments for services rendered and manage billing-related inquiries.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may disclose your information in the following circumstances:

a. With Your Consent

When you have provided explicit consent for specific disclosures.

b. Service Providers

To trusted third-party service providers who assist in delivering our services, such as laboratories, medical review officers, and payment processors. These entities are contractually obligated to maintain the confidentiality of your information.

c. Legal Requirements

When required by law, regulation, or legal process, we may disclose information to appropriate authorities.

d. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the Internet or electronic storage is entirely secure; therefore, absolute security cannot be guaranteed.

5. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
• Objection: Object to the processing of your information under certain circumstances.

To exercise these rights, please contact us using the information provided below.

6. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on our website with the revised effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

8. Contact Information

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

• Phone: 303-219-7938
• Email: info@xpertdrugtesting.com
• Address: 1500 North Grant Street, Denver, CO 80203

By utilizing our services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.